Do you have a question? We're here to help.

We have created a dedicated support section to answer any question you may have about Urban Tangles Textured Hair Extensions, Urban Tangles Product purchases or deliveries. 

For questions regarding online orders, customer service or other inquiries please contact us at the phone number listed below. Monday - Friday 10:00 a.m. - 4:00 p.m. EST or email us at We recommend calling for quicker responses. Allow up to two business days for a reply to an email.

Note: Contact us by phone or email. Contacting us by both will delay response to your inquiry.

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